Who is Sourabh Gupta?
You may not have heard of Sourabh Gupta – yet – but chances are, you’ve already experienced the impact of his work.
He’s the co-founder and CEO of Skit.ai, formerly known as Vernacular.ai, one of India’s rising AI startups. His mission? To revolutionize customer conversations with intelligent voice automation – especially in Indian languages.
And the world is starting to notice.\
What is Skit.ai?
Skit.ai builds voice bots that talk like humans, not like robots. These bots are being used by companies in banking, insurance, e-commerce, and telecom to handle millions of customer calls every month.
Forget frustrating IVRs and long wait times. Skit.ai’s tech helps businesses resolve issues faster, in regional languages, 24/7.
That’s not just automation – it’s transformation.
The Problem He’s Solving
Let’s face it: customer support in India can be a nightmare.
With high call volumes and multilingual customers, even top brands struggle to offer consistent support. Sourabh’s vision was simple – use AI to make conversations smarter, faster, and more local.
So instead of outsourcing calls to huge teams, businesses can deploy Skit’s voice AI to handle most queries – leaving humans to solve complex issues.
Funding the Future of AI Conversations
Skit.ai isn’t just a great idea – it’s backed by real money.
The startup has raised over $23 million from investors like Kalaari Capital, WestBridge Capital, and Exfinity Ventures.
This funding is helping Skit.ai expand globally, with operations now in India, Southeast Asia, and the U.S. And as demand for AI-first customer service grows, Skit is scaling fast.
Real-Life Example: How Skit.ai Works
Imagine you’ve lost your credit card. Instead of waiting 30 minutes on hold, you call your bank and hear a voice that instantly understands your language – Hindi, Tamil, Bengali, or English.
The AI bot says:
“Namaste, aapka card kho gaya hai? Hum aapki turant madad karenge.”
In seconds, your card is blocked. Problem solved. No human agent needed. That’s the power of Skit.ai in action.
What Makes Sourabh Different?
While most founders chase flashy ideas, Sourabh Gupta focused on a real, painful problem. He built a solution that’s practical, scalable, and uniquely Indian.
Instead of trying to compete with Google or Amazon, he carved out a niche that was overlooked: regional voice automation for real-world industries.
That’s smart.
Looking Ahead: The Road for Skit.ai
Sourabh’s team is now working on making AI even more empathetic and conversational. That means better accents, emotional intelligence, and smoother dialogues.
Soon, your next customer care call might feel like you’re chatting with a friend – not a machine.
And that’s the future of AI that’s worth betting on.
Final Words
Sourabh Gupta may not be a headline-hogging tech celebrity – but his work at Skit.ai is quietly transforming how India talks.
Want more stories of Indian founders using AI to create real-world impact? Visit the 100Cr Club on VentureLinkUp.com and explore the journeys of future tech leaders.
Want more stories of Indian founders using AI to create real-world impact? Visit the 100Cr Club on VentureLinkUp.com and explore the journeys of future tech leaders.
